Innovaccer Ltd (“Innovaccer,” “we,” and/or “us”) provides a health care data platform. We also host and sponsor industry events. This privacy notice (“Notice”) applies to the personal information that Innovaccer, its subsidiaries and affiliates worldwide within the Innovaccer family of companies (“Affiliates”) process through your use of this (the "Website") and attendance at conference, webinars and events ("Events") as well as our marketing communications with you. You can find out how to contact us at the end of this Notice. The term Personal Information used in this Notice is equivalent to the term “personal data” under applicable European and UK data protection laws.
We may collect personal information that you send us or provide to us, for example via our online forms or when registering for events or newsletters. If you contact us through our Website, we will store our correspondence with you. If you attend an Event, we may collect your contact information, and may obtain your work profile, interests, and any other information that you choose to provide. If you make inquiries concerning career opportunities or decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.
We receive and store the personal data that you provide directly to us. For example, when we set up new users, we collect personal information such as name, email address, job title, etc. We may collect and store media, documents or other information that you provide to us. We also collect commercial information, such as records of services purchased or information related to demo requests. In Europe, our customers typically act as data controllers for any personal data that relates to them or for personal data that third parties upload to our systems, products and applications in connection with the provision of our services. Innovaccer typically acts as a data processor under applicable services and/or data processing agreements. For more information, including specific obligations of the data controller and data processor, please refer to the service and/or data processing agreements.
When you visit our Website, we may collect information about activities on the internet or other electronic networks. Depending on your tracking preferences, the information we collect may include, but is not limited to, your device's internet protocol ("IP") address, the referring website, the pages your device visited, and the time your device visited our website. We may also rely on analytics and tools designed to prevent spam and other security risks associated with the use of abusive automated software. You can select your preferences regarding cookies and other trackers by accessing the Preference Center on our Cookie Notice.
Information about activities on the Internet or other electronic networks may also be collected when you use our Services:
For more information, see the Cookie Notice.
If you register for an Event through a partner or use a website providing a product or service from Innovaccer or use a website that helps facilitate your activity on the Services, that website may provide information about you and your transactions back to us. If you are using the Services as an end user of our customers, we may receive information about you from our customers who use the Services.
If you choose to submit comments, photos, or content to our pages on third-party platforms, such as Twitter, Facebook, YouTube, or LinkedIn, you may choose to include personal information. In such a case, we may receive information about you, including your profile photo, name, and other information you choose to provide. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
We may also receive additional information about you from other third parties, such as list providers or data brokers and combine it with other personal information we have about you.
We may also obtain Personal Information about you from social media platforms such as LinkedIn where we aim to identify businesses that could be interested in our Events, products and services. If we contact you through a social media platform, you can choose not to accept any connection request or message. If you choose to engage with us through a social media platform, we will collect your name, contact details and place of work to use for marketing purposes.
We use the personal information we collect from our Website or Events for the following purposes:
Our use of your personal information is based on our legitimate interests to improve network, information security and business performance. We will also rely on legitimate interests for direct marketing purposes when we send marketing to business recipients.
We may use the personal information we collect from our customers and their users in connection with the Services we provide for a variety of reasons, including:
We use your personal data in this context on the basis of the agreement we have with you or on the basis of our legitimate interests, usually either for security purposes or to improve business practices (e.g. to prevent and investigate fraudulent activity). In these cases, the provision of personal data may be necessary to enable the proper execution of the agreement. Failure to provide personal information may result in some services being unavailable. Personal data will be deleted according to the terms of the agreement we have with you.
We share and disclose Personal Information in the following limited circumstances:
We may share your Personal Information with third-party vendors, consultants, and other service providers we employ to perform tasks on our behalf. These companies include (but are not limited to) email service providers. If Innovaccer receives your Personal Information in the United States and subsequently transfers that information to a third- party agent or service provider for processing, Innovaccer remains responsible for ensuring that such third-party agent or service provider processes your Personal Information to the standard required by the applicable privacy laws, including the GDPR. For more information, please see the International data transfers section below.
When you attend our Events, we ask your preferences on sharing your contact details with the Event sponsor/s. Based on your choice, we may share your contact details (such as your name, email address, company name, and phone number) with the Event sponsor/s. If you’d like to opt-out of sharing your details with sponsors, you can always choose not to consent at the time of registration or by submitting a request thereafter.
We may choose to buy or sell assets and may share and/or transfer Personal Information in connection with the evaluation of and entry into such transactions and based on our legitimate interests. Also, if we or our assets are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be one of the assets transferred to or acquired by a third party.
We may also share your Personal Information within the Innovaccer family of companies for purposes consistent with this Notice and based on our legitimate interests.
We reserve the right to access, read, preserve, and disclose any Personal Information as necessary to i) comply with a law or a court order, or ii) protect the rights, property, or safety of Innovaccer, our employees, our users, or others.
Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements, based on our legitimate interests or legal obligations.
We store your Personal Information for different time periods depending on the category of Personal Information. Some information may be deleted automatically based on specific retention schedules, such as marketing information. Finally, we may further retain information for business practices based on our legitimate interests or legal purposes, such as network improvement, fraud prevention, record-keeping, or enforcing our legal rights.
Every user is entitled to the following rights:
You can always opt not to disclose information to us.
You can opt-out of receiving certain promotional or marketing communications from us at any time by using the unsubscribe link in the emails communications we send, or by writing to us at firstname.lastname@example.org.
If you would like to access, review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the UK General Data Protection Regulation (UK GDPR), write to us at email@example.com. Our privacy team will examine your request and respond to you as quickly as possible. Please note that we may still use any aggregated and anonymous Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations and resolve disputes. We are committed to resolve complaints about your privacy and our collection or use of your Personal Information. Please contact Innovaccer at: Courtney Willenzik, Data Protection Officer, firstname.lastname@example.org. We remind you that you also have a right to lodge a complaint with a supervisory authority should you feel unsatisfied with our treatment of your Personal Information. The regulator in the UK is the Information Commissioner’s Office and their website is at www.ico.org.uk.
Innovaccer may transfer Personal Information from the EEA or the UK to other countries, including Personal Information we receive from individuals residing in the EEA or the UK who visit our Website or otherwise interact with us at an Event. When Innovaccer engages in such transfers of Personal Information, if we are not transferring personal information to a country considered adequate or safe, it relies on safeguards provided by the Standard Contractual Clauses recognised by the European Commission or UK Government. If you have any questions about the safeguards we implement, please contact us using the details below.
We are constantly trying to improve our practices, so we may need to change this Notice from time to time. We will alert you about material changes by, for example, placing a notice on our Websites and/or by sending you an email (if you have registered your e-mail with us) when reasonably practicable. You can see when this Notice was last updated by checking the date at the top of this page.
Controller’s Contact Information: Innovaccer Ltd, Gorse Stacks House, George Street, Chester, United Kingdom, CH1 3EQ Data Protection Officer Courtney Willenzik, email@example.com